Frequently Asked Questions
Guests must cancel their reservation within 7 days after booking to avoid any cancellation fees. Cancellations made after the 7th day will result in a fee of one nights stay.
Early Arrival / Late Departure:
Check-in time is typically at [specific time, e.g., 3:00 PM]. Guests arriving before the designated check-in time may request an early arrival based on availability. Early arrival requests are subject to additional charges and cannot be guaranteed.
Late Departure:
Check-out time is typically at [specific time, e.g., 11:00 AM]. Guests wishing to extend their stay past the check-out time may request a late departure based on availability.
Late departure requests are subject to additional charges and cannot be guaranteed. Please note that late departures may incur a fee equivalent to a portion of the room rate for each hour past the check-out time.Reservation Confirmation:
All reservations are subject to availability and confirmation by the hotel. A valid credit card or payment method may be required to secure a booking.
Booking Modifications:
Changes to reservations, including dates, room types, or guest details, may be subject to availability and additional charges.
Cancellation Policy:
Guests must adhere to the hotel's cancellation policy, which may include a deadline for cancellations and applicable fees.
No-Show Policy:Failure to check-in without prior notification may result in charges equivalent to a portion of the reservation or the entire stay.
Payment: Payments for reservations, additional services, and incidental charges must be settled upon check-out unless otherwise specified.
Pets are not allowed.
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Accessibility
Please take a look at our accessible rooms and their features. If you have any questions, please contact us.
Transportation Schedules
Before you embark on your journey by car, train or even plane, you are going to want to check on the Sayville Ferry Service schedule and make sure that your train arrival time aligns with the ferry time.